We accept returns within 14 days of delivery for most items in their original condition, including packaging and tags.
Items must be unused, undamaged, and accompanied by proof of purchase. Returns requested after the return window may not be accepted.
To initiate a return, please contact our support team with your order number and reason for return. Once approved, we’ll provide instructions and a return shipping label (if applicable).
Please ensure your item is securely packaged to prevent damage during shipping. We are not responsible for items lost or damaged in transit.
Once we receive and inspect your returned item, we’ll notify you of the refund status. If approved, your refund will be processed within 5–10 business days to your original payment method.
Shipping fees are non-refundable, and customers are responsible for return shipping costs unless the return is due to our error or a defective product.
We offer exchanges for defective or damaged products only. If you need a different size or color, please return the original item for a refund and place a new order.
Exchanges are processed once we receive and verify the returned item’s condition.
Some products cannot be returned due to hygiene or customization reasons. These include:
If you have any questions about our return or refund policy, please contact us at:
Email: support@example.com
Phone: +1 (555) 123-4567
Last updated: October 5, 2025
